Terms and Conditions
The terms and conditions of pantrygleniris.com.au along associated entities that fall under this banner including by not limited to:
venuesbyonly.com.au
thebeehivehotel.com.au
elster.com.au
hobsonsbayhotel.com.au
hotelcollingwood.com.au
micawbertavern.com.au
mobcamberwell.com.au
pantrygleniris.com.au
paviliongeelong.com.au
caledoniashores.com.au
willimmckinnon.com.au
inglewoodcoffeeroasters.com.au
1. Acceptance of use
Welcome to venuebyonly.com.au website (“Site”). By accessing or using this Site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the site.
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2. Website Use
• You agree to use this Site only for lawful purposes.
• You must be at least 18 years old or have parental consent to use the Site.
• Unauthorized use may give rise to a claim for damages and/or be a criminal offense.
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3. Bookings & Reservations
• All bookings made through our Site are subject to availability and confirmation.
• By making a reservation, you confirm that all information provided is accurate.
• We reserve the right to cancel or amend bookings in the event of an error or unavailability.
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4. Payments & Deposits
• Payment terms (e.g., deposits, full payment due dates) will be clearly communicated during the booking process.
• All prices are inclusive of GST as indicated and processed in AUD.
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5. Cancellations & Refunds
• Cancellations must be made in accordance with the policy outlined during booking.
• Refund eligibility will depend on the time of cancellation and terms agreed at booking.
• Non-refundable deposits may apply for certain events or group bookings.
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6. Event Bookings
• Special terms may apply to private functions, weddings, and corporate events. These will be provided separately and agreed upon in writing.
• We reserve the right to change event arrangements in case of unforeseen circumstances (e.g., weather, supplier issues).
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7. Liability
• We will not be liable for any indirect, special, or consequential loss or damage.
• Our liability for any direct loss or damage shall not exceed the total amount paid by you to us in connection with your booking.
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8. Intellectual Property
• All content on this Site (text, graphics, logos, images) is owned by or licensed to Venues By Only and protected by intellectual property laws.
• You may not reproduce, distribute, or exploit any content without written permission.
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9. Links to Other Websites
• Our Site may contain links to external websites. We do not control these sites and are not responsible for their content or practices.
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10. Privacy
• Your use of this site is also governed by our Privacy Policy, which detail how we collect and use your personal data.
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11. Changes to Terms
• We may update these Terms at any time. Changes will be posted on this page and effective immediately.
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Gift Voucher Terms and Conditions
Effective Date: 15th May 2025
By purchasing or using a gift voucher via venuesbyonly.com.au and associated entities, you agree to the following terms and conditions.
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1. General
• Gift vouchers are issued by the associated venue you select from the list above-mentioned.
• Vouchers are valid only for use at selected venues and are not redeemable at other locations unless specified.
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2. Validity
• Vouchers are valid for 36 months from the date of purchase unless otherwise stated.
• Expired vouchers will not be accepted or extended.
• The expiry date is clearly stated on the voucher.
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3. Redemption
• Vouchers can be redeemed in full or part payment for goods or services offered by your selected venues.
• Vouchers must be presented at the time of redemption (physical or digital format)
• Advance booking is recommended when using a voucher for dining. Redemption is subject to availability.
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4. Exclusions
• Vouchers cannot be used for any events or functions at any of our locations.
• Special promotions, third-party events, or packages not operated directly by Venues By Only and associated entities.
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5. Non-Refundable and Non-Transferable
• Vouchers are non-refundable and cannot be exchanged for cash, either in full or in part.
• Vouchers cannot be resold or transferred for commercial purposes without prior written permission.
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6. Lost or Stolen Vouchers
• Treat your voucher like cash. Lost, stolen, or damaged vouchers will not be replaced.
• Venues By Only and all associated entities are not responsible for any unauthorised use of a voucher.
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7. Cancellation of Bookings Made with a Voucher
• If a booking made with a voucher is cancelled within the venue’s cancellation policy, the voucher may be reissued.
• If the cancellation falls outside the permitted period, the voucher may be considered redeemed and non-reusable.
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8. Right to Refuse
• Venues by Only and all associated entities reserves the right to refuse redemption if the voucher appears tampered with, altered, or invalid in any way.
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9. Changes to Terms
• Venues by Only and Associated entities reserves the right to amend these Terms and Conditions at any time without notice
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Contact Us
If you have any questions about these Terms, please contact us at:
info@onlyhospitalitygroup.com.au
03 9354 5559
23 Lionel Road, Mount Waverley, 3149